whatsup number 0121 314 1444

Refunds

Refunds

Orders cancelled at any point prior to desptach unless an item is being specifically made/upholstered (ie with a non stock fabric) will be refunded in full as soon as possible.  Orders that are refused delivery or returned due to the customer 'changing their mind' will incur a charge of 15% of the total order amount to contribute towards the return cost. 

 The customer will be required to pay the collection/delivery charge for returning products.  Any returns must be confirmed with Relax Home Furniture beforehand.  Returns must be arranged within 7 days from delivery.  Products that are made to order (ie from non stocked fabrics) are non returnable and will not be refunded.