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Returns or Cancellations

Returns or Cancellations

Orders can be cancelled at any point prior to desptach unless an item is being specifically made/upholstered (ie with a non stock fabric).  Orders that are refused delivery or returned due to the customer 'changing their mind' will be charged 15% of the total order amount.  The customer will be required to pay the collection/delivery charge for returning products.  Any returns must be confirmed with Relax Home Furniture beforehand.  Returns must be arranged within 7 days from delivery.  Products that are made to order (ie from non stocked fabrics) are non returnable. We will rectify any items received faulty or damaged or items that develop a fault (whilst under warranty) in the fastest time possible.  We will supply replacement parts where possible and where reasonable for the customer to replace these parts before collecting and replacing a complete chair or furniture item.

All discrepancies/damages must be notified within 24 hours of receipt.


Grafton Furniture Range.

Home furniture for your home. For any room in your house we have the perfect furniture to fit with your requirements. Why not take a look at our 'Grafton Range' a lovely two tone living room collection. Combining a beautiful hardwood top in a herringbone parquet design with a painted and lacquered French grey finish. Delivered Fully assembled.